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Get in Touch

We're here to help. Reach out to us through any channel below.

Let's Talk

Have a question about our proxies? Need help with setup? Want a custom enterprise plan? Our team responds within 30 minutes during business hours.

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Email
support@ipv99.com
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Telegram
@IPV99Support
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Discord
discord.gg/ipv99
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Response Time
Under 30 minutes (24/7)

⏰ Support Hours

Live Chat (Telegram/Discord) 24/7
Email Support 24/7
Phone (Enterprise) Mon-Fri 9AM-6PM EST

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Quick Answers

Check our FAQ before reaching out — your answer might be there!

How long does it take to set up? +
Setup takes under 5 minutes. After payment, you instantly receive your proxy credentials. Configure them in your browser or software using our step-by-step guides, and you're ready to go.
Do you offer custom enterprise plans? +
Yes! We offer fully customized plans for enterprises with specific needs. This includes custom proxy pools, dedicated IPs, SLA agreements, volume discounts, and a dedicated account manager. Contact us via the form above or email sales@ipv99.com.
Can I get a refund if I'm not satisfied? +
Absolutely! We offer a 3-day money-back guarantee on all plans. If our service doesn't meet your expectations within the first 3 days, contact support for a full refund — no questions asked.

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